We get it! Your focus is on running your business, so who has time to go draft terms and conditions when you are already time-poor?
After all, you can just download them from the internet. Right?
Well, yes, you can. However, is it worth it?
Your terms and conditions set out the terms and conditions on which you are being engaged by your customers/users. This is a legally binding document that defines your relationship with your customers and users. That is why it is imperative that your T&Cs serve you and your business while protecting your best interests.
Below is a case study of where inaccurate, internet-downloaded T&Cs, can run awry:
“Company A is engaged by Company B to provide services as an independent contractor. Company A performs the works as agreed; however, Company B refuses to pay what is due and owing. Unfortunately, there was no written independent contractor’s agreement in place to manage the dispute. Accordingly, with a partly written and partly oral agreement in place, we looked at Company A’s terms and conditions. The T&Cs were never provided during the quotation process; however, they were on Company A’s website. Here is where the rubber hits the road. Company A is based in Queensland. Company B is based in Western Australia. The works were conducted, and the debt arose in New South Wales. However, unbeknownst to Company A, the internet-downloaded T&Cs on their website state clearly that any and all disputes must be litigated in the State of Victoria.”
As you can see by the above scenario, this is a costly and complicated dispute for Company A because, irrespective of the argument for appropriate jurisdiction, Company A would likely not be successful in keeping the matter in Queensland if an application for change of jurisdiction is brought by the other party. Further, this hinders any discussions in settlement negotiations because Company B is in a position where they know that any litigation would be very costly for Company A, and they will use it to their advantage.
A further consideration is that if you are a business that creates unique designs, technologies, systems, or products, you need to ensure that your intellectual proprietary rights with respect to those products are clearly articulated.
In summary, having well-written T&Cs is essential for a business as it sets out the legal relationship between the business and the customer, protects the business from legal disputes, helps establish intellectual property rights, complies with legal requirements, and provides evidence in legal disputes.
Here at Van Rooyen Law, we offer the service of checking your terms and conditions for you, saving you time, and then advising you whether your existing T&Cs provide the proper protection for your business needs.
If you do not have existing terms and conditions, it is better to be late in getting them than to not have them at all. So call us for a fixed fee proposal, and we will do all the work for you.
*For the purpose of the above case study, we have not discussed whether or not having the T&Cs on the website alone was sufficient, and that is a separate consideration that must be taken into account. *
What's New
If there is a topic that you would like us to cover or a question, please let us know. Your suggestion could be covered in the next blog! Please send us an email to info@vanrooyenlaw.com.au with the subject heading “Blog This!”.
Consultation
"*" indicates required fields
© 2023 Van Rooyen Law. All rights reserved. Privacy Policy | Terms of Use